We’ve worked inside hospital business offices since 2008 — we know what a 90-day AR looks like and exactly how to fix it. George Cooper Health Group partners with hospitals and health systems to eliminate revenue leakage, reduce denials, and accelerate cash flow so you can focus on what matters most: patient care.
Whether it's rising denial rates, aging AR, understaffed billing teams, or payer complexity — we've seen it all. And we know how to fix it.
George Cooper Health Group was built from the inside out. Our founder didn't enter healthcare from a boardroom — they started on the front lines of a hospital business office at a multi-hospital health organization, learning every aspect of the revenue cycle from the ground up.
Over 26 years, that journey included hands-on experience in front-end registration, billing, insurance follow-up, motor vehicle accidents, workers' compensation, physician claims, early-out programs — and extended to international healthcare operations in the Middle East. Every role. Every challenge. Every payer type.
That foundation is what makes GCHG different. When we walk into your organization, we've personally done what your billing staff does every day. We don't just understand your challenges in theory — we've lived them.
A team built by revenue cycle professionals, for revenue cycle professionals.
At George Cooper Health Group, every consultant on our team has real, hands-on experience working inside hospital business offices. We bring over 40 years of combined healthcare expertise across every care setting, payer type, and revenue cycle function — so we understand your world from the moment we walk through the door.
Our mission is simple: help hospitals and health systems stop leaving money on the table and start operating with the financial strength they need to deliver exceptional patient care.
GCHG maintains a specialized team of Medicare billing experts with in-depth knowledge of all Medicare Administrative Contractors (MACs) across the United States. Whether your organization operates in Jurisdiction E, J, L, M, or any other MAC region, our team understands the specific local coverage determinations, billing guidelines, and reimbursement rules that govern your claims — so nothing falls through the cracks.
Integrity FirstWe operate with complete transparency — in our findings, our recommendations, and our results.
Hands-On PartnershipWe work inside your organization, not at arm's length from it.
Measurable OutcomesEvery engagement is tied to real, trackable financial performance.
People-CenteredWe invest in your team's growth, not just your bottom line.
From patient registration to final payment, we identify and close every gap in your revenue cycle — across all payer types and health system sizes.
Accurate insurance verification, pre-authorization workflows, and financial counseling to ensure clean claims from day one.
Learn more →Clinical documentation improvement, ICD-10/CPT accuracy audits, and real-time charge capture to eliminate revenue leakage.
Learn more →Streamlined electronic claims submission, clearinghouse management, and payer-specific billing protocols for maximum first-pass acceptance.
Learn more →Systematic denial tracking, root-cause analysis, and aggressive appeals management — including CARC/RARC code-driven resolution strategies.
Learn more →Prioritized AR follow-up, insurance aging resolution, and self-pay collection programs designed to recover revenue before timely filing deadlines.
Learn more →Contract analysis, underpayment identification, and renegotiation support to ensure you're reimbursed at the rates you've earned.
Learn more →Oversight and management of third-party revenue cycle vendors — ensuring accountability, performance standards, and alignment with your organization's financial goals.
Learn more →We embed alongside your team — not just advise from a distance. Every engagement starts with data and ends with measurable outcomes.
We conduct a comprehensive audit of your billing operations, AR aging, denial trends, and payer mix to identify exactly where revenue is being lost.
We build a prioritized action plan targeting your highest-impact opportunities — from denial categories to AR buckets — with clear timelines and ROI projections.
Our consultants work side by side with your billing staff, implementing new workflows, training teams, and establishing payer portal best practices.
Real-time dashboards, monthly reporting, and continuous improvement cycles to sustain gains and adapt to payer policy changes as they happen.
We bring deep expertise across all healthcare system types — from critical access hospitals to large integrated delivery networks.
Full revenue cycle support for inpatient and outpatient billing across all payer types.
Specialized RCM for rural and critical access facilities with unique cost-based reimbursement structures.
Professional fee billing, E/M coding compliance, and practice revenue optimization.
MDS-driven billing, Medicare/Medicaid expertise, and SNF revenue cycle management.
ASC billing, implant cost reporting, and specialty-specific coding excellence.
Enterprise-wide RCM strategy, standardization, and system-level performance improvement.
Parity compliance, authorization management, and behavioral health billing optimization.
Healthcare revenue challenges don't stop at borders. Neither do we.
George Cooper Health Group provides revenue cycle management services to hospitals and health systems across the globe. Wherever your organization is located, we have the capability and experience to deploy a team directly to your facility — or provide full remote support — to transform your financial performance.
With hands-on experience working in international healthcare markets — including operations in the Middle East — our team understands that every country, every health system, and every payer environment is unique. We bring the adaptability, cultural awareness, and technical expertise to deliver results no matter where our clients operate.
We deploy a dedicated team directly to your facility — anywhere in the world.
Full revenue cycle management delivered remotely with real-time reporting and communication.
On-site leadership combined with remote team support — the best of both worlds.
Payers are using AI to deny more claims faster. GCHG uses the same technology to fight back — combining 26 years of hands-on RCM expertise with intelligent automation to protect and recover your revenue.
The organizations winning in 2026 combine deep human RCM knowledge with intelligent technology. GCHG brings both — so your hospital gets the power of enterprise-level AI with the personal attention of a dedicated consulting partner who has worked inside a hospital business office since 2008.
We use predictive analytics to identify which claims are likely to be denied before they're submitted — and fix the root cause upstream so the same denial doesn't happen again next month.
Repetitive tasks like eligibility verification, prior authorization tracking, and payment posting are automated — freeing your staff to focus on complex denials and high-value AR recovery.
AI ranks your accounts receivable by dollar value, payer behavior, days outstanding, and collection probability — so your team works the right claims in the right order every time.
Every claim is checked against payer-specific rules and eligibility data before submission — catching errors that manual review misses and driving first-pass acceptance rates above 94%.
We evaluate your current RCM processes and technology, then identify exactly where AI can have the biggest financial impact — so you invest confidently in the right capabilities.
We guide you through evaluating and selecting the right AI solutions for your organization's size, payer mix, and budget — with no vendor bias, just experienced, honest guidance.
AI only delivers results when your team knows how to use it. We train your billing staff to work alongside intelligent tools and build internal capability that lasts beyond our engagement.
AI-assisted review of clinical documentation identifies undercoding, overcoding, and documentation gaps — ensuring every dollar of revenue you've earned is captured and supported.
Most AI tools are only as good as the people interpreting the results. GCHG's consultants have worked inside hospital business offices since 2008 — we know exactly what the data is telling us and exactly what to do about it.
Our work is measured in revenue recovered, days reduced, and hospitals transformed. Here's what that looks like in practice.
"George Cooper Health Group transformed our revenue cycle operations. Within six months of engagement, our days in AR dropped by 28 days and we recovered over $1.4 million in previously denied claims. They don't just consult — they roll up their sleeves and work alongside your team until the job is done."
Answers to the questions we hear most often from hospital CFOs, revenue cycle directors, and practice managers.
We offer flexible engagement models depending on your organization's needs and goals:
We discuss the best model for your situation during your free initial assessment.
Most clients see measurable improvement within the first 60–90 days of engagement. In the first 30 days we typically complete a full revenue cycle audit, identify your top 3–5 revenue recovery opportunities, and begin working the highest-priority AR. Significant cash flow improvements are usually visible within the first billing cycle after we implement changes.
Absolutely — in fact, smaller and critical access hospitals often benefit the most from our services because they typically have fewer internal billing resources. We scale our engagement to fit your organization's size, budget, and specific challenges. We work with facilities ranging from small rural critical access hospitals to large integrated delivery networks.
No. We work alongside your existing team, not in place of them. Our consultants train, coach, and support your staff rather than replace them. Our goal is to build your team's capabilities so that when our engagement ends, your organization is stronger and more self-sufficient than before we arrived.
That said, we understand that every organization's situation is different. For facilities that are dealing with significant staff shortages, high turnover, or that simply want to offload the billing function entirely, we also offer a full revenue cycle business office outsource model — where our team manages your entire billing operation end-to-end. We also offer a hybrid model, where we handle specific functions such as denials, AR follow-up, or coding while your internal staff manages the rest. Whether you need full outsourcing, partial support, or simply consulting and training, we will build a solution that fits your organization's needs and budget.
Several things set us apart:
For an initial assessment we typically review:
Don't worry if you don't have all of this ready — we can help you pull the right reports during our first call.
Yes, absolutely. We execute a HIPAA-compliant Business Associate Agreement with every client before accessing any patient or billing data. Protecting the privacy and security of your patients' information is a non-negotiable part of every engagement.
It depends on the scope of work. A focused AR recovery project may run 90–120 days. A full revenue cycle transformation for a mid-size health system typically runs 6–12 months. Many clients choose to maintain an ongoing consulting relationship after the initial engagement to sustain gains and adapt to changes in payer policies and regulations.
Schedule a free, no-obligation assessment with our team. We'll identify your top revenue recovery opportunities within 48 hours.
Tell us about your organization and we'll reach out to schedule your complimentary revenue cycle review.
We've received your request and will be in touch within one business day. We look forward to learning more about your organization.
Schedule a complimentary revenue cycle assessment with our team. We'll identify your top three revenue recovery opportunities — at no cost or obligation.